NSW airport welcome desk ready to greet thousands of international students!

15 January 2016

Welcome to Sydney and New South Wales!

The NSW International Student Airport Welcome Desk is now open to greet students arriving at Sydney International Airport.

The welcome desk is located at Arrivals Hall A, Terminal 1. It is open morning and evening 7 days a week during peak times of February and July and Friday, Saturday and Sunday mornings at all other times.

The welcome desk is staffed by local and international student volunteers through a Work Integrated Learning (WIL) program coordinated by StudyNSW - find out more below. Volunteers greet students and offer orientation advice including maps and information about accommodation and transport. iPads on the desk also offer information and will direct students to our website.

Find our welcome desk

This video is your step by step guide!  Come and talk to our friendly team at the desk who will help you with any questions you have on arrival.

Download a map showing you the location of the airport welcome desk

Welcome Desk Airport Map

Work Integrated Learning opportunity

The welcome desk is staffed by local and international student volunteers through a work integrated learning program.

We want you to be a part of it. StudyNSW is looking for students to take part in a Workplace Integrated Learning (WIL) program with their institutions and the NSW Government.

Download information about the Work Integrated Learning program.

Register you Expressions of Interest here.

Applications for this round close 5:00pm Friday 24 June 2016.


The NSW International Student Airport Welcome Desk was established in July 2015 by StudyNSW and stakeholders from the NSW international education sector.

The 12 month pilot project is co-funded by a consortium including StudyNSW, Destination NSW, Australian Catholic University, Charles Sturt University, Macquarie University, University of Sydney, University of Newcastle, University of New South Wales, University of Technology Sydney, Western Sydney University, University of Wollongong, TAFE NSW, NSW Department of Education, English Australia and is supported by the Council of International Students Australia (CISA).

A steering committee representing all partners will assess its effectiveness after one year and make recommendations for future improvements.

Contact StudyNSW to find out more about our welcome desk or the WIL program.