International Student Welcome Desks

Our International Student Welcome Desks welcome thousands of new students to Sydney and NSW each year. Drop by and say hello to our friendly team when you arrive.

How to find us

Our friendly volunteers can answer all your questions and will have the information you need, including transport, accommodation, maps and general advice.

Sydney Airport

Where: International Airport Arrivals Hall A, Terminal 1

When: Monday to Sunday, from 7:00am to 1:00pm and 2:00pm to 5:00pm

Visit the Sydney Airport websiteExternal Link  for arrival information.

Newcastle Airport

Where: Arrivals Hall

When: Monday 8 July to Sunday 1 September 2024 

Visit the Newcastle Airport websiteExternal Link  for arrival information.

International Student Welcome Desk

Arrival tips for international students

Watch this video on tips for international students arriving at Sydney Airport.

Arrival tips for international students at Sydney Airport

Volunteer at the International Student Welcome Desks

We’re looking for volunteers to welcome newly-arrived international students at our Sydney and Newcastle International Student Welcome Desks. 

What you can expect

With training from Communiteer, you’ll be providing new students with:

  • A warm welcome to feel at home in a new place
  • A community they can get support from
  • Advice on how to make the most of their experience in NSW


Volunteers who complete more than 30 hours of service will receive a certificate of appreciation from Study NSW for their contribution to the international student community in NSW.

Register with CommuniteerExternal Link